How Order Management Works
Order Management extracts data from your planning system (ERP/MRP/APS, etc.) then uses a proprietary process to sort through the extracted ERP data, rapidly creating a work file of indented soft linkages between demands and supplies. This work file contains a direct link between every customer order and every material and component required. As a result it becomes obvious where everything is going and what activities are required by which products and shipments and to find those (perhaps few) activities that might delay an entire shipment.
Materials and . . .
But it isn't just about material, supporting activities can also be the real cause of delays. Some non-material events customers have monitored using OTTO include:
- Outside services (such as heat treating and plating)
- Q/A for pharmaceuticals and inspection
- Moving off-site inventory to the plant
- Moving inventory from temporary (conveyer) locations to a pick-able location
- Prioritizing the delivery of overseas containers
- Scheduling design engineering in a make-to-order environment.
How Order Management is Used
OTTO provides the ability to proactively manage the entire customer order backlog from beginning to end. Order Mnangement begins monitoring orders as they’re booked to identify and prioritize those critical events that must occur if orders are to be available for shipment as promised.
Backlog monitoring capability dramatically improves the effectiveness of planners, schedulers, buyers and production supervisors (knowledge workers) by virtually eliminating manual data mining so they spend more time applying their knowledge to analyzing, coordinating and communicating ensuring commitments are met.